Returns & Exchanges
At WUKA®, we want you to feel confident in your period wear; that is why we offer a 40-day 'Full Moon' money-back guarantee on your first pair of reusable undies. If your order isn't quite right, we accept returns of unworn, unwashed items in their original packaging within 30 days of purchase.
Check Eligibility
Ensure your items are in their original, unopened packaging and that you are within the 30-day return window or the 40-day 'Full Moon' trial for first-time customers.
Register Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Package and Ship
Securely pack your items and attach the prepaid shipping label provided via the portal, then drop it off at your nearest authorized carrier location.
Receive Refund or Exchange
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing